EXPLORE YOUR OPTIONS

Pick a Plan That’s Right for Your Business Goals

Growth

Understand the customer journey from visit to purchase to delivery. Build a brand customers love.

Advanced

Convert shoppers using strategic insights based on historical data and industry trends.

Pro

Next-level insights with targeted questions, expanded trendlines, and hands-on support.

Data Collection




4 months
7 months
13 months

Survey Types




Standard
Standard
Standard
Standard
Standard
Standard

Survey Optimizations




Included
Included
Included
Standard
Standard
Custom

Growth

Understand the customer journey from visit to purchase to delivery. Build a brand customers love.

Advanced

Convert shoppers using strategic insights based on historical data and industry trends.

Pro

Next-level insights with targeted questions, expanded trendlines, and hands-on support.

Seller Ratings Syndication




Growth

Understand the customer journey from visit to purchase to delivery. Build a brand customers love.

Advanced

Convert shoppers using strategic insights based on historical data and industry trends.

Pro

Next-level insights with targeted questions, expanded trendlines, and hands-on support.

Data Collection




Growth

Understand the customer journey from visit to purchase to delivery. Build a brand customers love.

Advanced

Convert shoppers using strategic insights based on historical data and industry trends.

Pro

Next-level insights with targeted questions, expanded trendlines, and hands-on support.

Customer Verbatims & Sentiment




Limited
Device Type
Full Details
Standard
Custom
Order ID
Order ID
Custom

Growth

Understand the customer journey from visit to purchase to delivery. Build a brand customers love.

Advanced

Convert shoppers using strategic insights based on historical data and industry trends.

Pro

Next-level insights with targeted questions, expanded trendlines, and hands-on support.

Metrics & Analytics




Overall
Expanded
Limited
Additional Filters & Dashboard
By Device
Comprehensive
Network
Category
Custom
5
10

Scheduled Reports




Data Access




5
10
Unlimited
Limited
Limited
Extended
Add-on
Add-on

Growth

Understand the customer journey from visit to purchase to delivery. Build a brand customers love.

Advanced

Convert shoppers using strategic insights based on historical data and industry trends.

Pro

Next-level insights with targeted questions, expanded trendlines, and hands-on support.

Integrations




Growth

Understand the customer journey from visit to purchase to delivery. Build a brand customers love.

Advanced

Convert shoppers using strategic insights based on historical data and industry trends.

Pro

Next-level insights with targeted questions, expanded trendlines, and hands-on support.

Integrations




Standard
Assisted
White Glove
Email
Phone
Assisted
4
12
Email
Email
Live/Hands-On

Enterprise

Our Enterprise Plan is a custom-fit solution designed to meet your CX needs. Start with access to everything in our Pro Plan, then unlock next-level insights, including:

  • 1:1 meetings with our Client Insights Team, including personalized recommendations and deep analysis into key areas for improvement
  • Access to the Bizrate Insights proprietary panel to create custom surveys and understand industry trends, including direct competitors and brands
  • Additional customization and survey integration options, such as in-package surveys
  • White glove support with direct access to our teams to answer questions, make recommendations, and provide ad-hoc support
Learn More
Can’t Decide?

We’ll Walk You Through Your Options

Schedule a demo and let one of our experts help you pick the best plan for your business.

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