Press Mentions

Bizrate Insights in the News

Thousands of retailers, industry publications, and media outlets trust us to deliver meaningful consumer insights and market intelligence. Check out where our research has been cited recently.

DigitalCommerce360

These were the most important holiday shopping trends of 2023

DigitalCommerce360

Holiday shopping drives ecommerce app downloads

DigitalCommerce360

Lights, camera, conversion: How some retailers use videos to entice shoppers to buy

DigitalCommerce360

What consumers love, and don’t love, about online shopping

DigitalCommerce360

Retailers are building mobile websites to meet consumer demand for interactive features

DigitalCommerce360

Successful loyalty programs give consumers an incentive to spend more

DigitalCommerce360

Retail blogs can deliver sales but only with a strategic plan

DigitalCommerce360

UPS to acquire Happy Returns

DigitalCommerce360

Reseller uses AI to speed up listing process

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Recent Notification

Check Out the New Comment Summary Page

Your comment tones and topics are now more powerful than ever with the new Comment Summary Page. Comment topics are now segmented by positive, negative, and neutral tones left by your customers.

Product Updates

Streamline Data Collection with the Merchant API

The Merchant API lets you securely stream customer survey data from Bizrate Insights’ databases to your preferred business intelligence tools in real time. Read More 

Product Updates

Collect Additional Post-Purchase Feedback from Buyers

The Straight-to–Fulfillment (STFF) Survey gives you the option to invite customers who did not complete a Point-of-Sale (POS) survey to submit feedback after receiving their orders. Read More 

Product Launches

New VitalSigns Homepage Launches

We’ve introduced a new homepage experience for VitalSigns designed to make navigating your dashboards easier while providing a snapshot of your most important survey metrics. Read More 

Product Updates

Showcase Reviews with the Seller Ratings Widget

Retailers can display recent customer reviews and ratings throughout their website using the Seller Ratings Widget. Read More 

Product Launches

View Custom Questions Data in VitalSigns

In the past, Custom Question data was shared via email in an Excel document. Users with Custom Questions enabled can now view all customer responses directly in VitalSigns. 

BOPIS?Dashboard Now Available

You can now access your buy online, pick up in store (BOPIS) survey results alongside your Online Buyer Survey data in VitalSigns. Read More 

Product Updates