Ecommerce

Make an Impact Based on What Customers Want

Real customers are the best judges of your business. Survey verified buyers, get invaluable consumers insights, and take immediate action to grow your business.

Engage Customers When It Matters

From the point of sale through to post-fulfillment, implement surveys at critical points in the buyer journey. Collect unlimited feedback from verified customers as their experiences interacting with your business are top of mind.
Online Buyer Survey

Save Sales

Understand why customers visited your site and what made them leave empty-handed. Quickly make improvements without having to wait for engineering and bring shoppers back to complete the sale.
Site Abandonment Survey

Take Your Data Out of a Vacuum

View your company’s performance in context. Benchmark survey results against direct competitors and industry leaders to understand where your business company stands in the marketplace.
VitalSigns

“We’ve valued our 6+ year partnership with Bizrate in helping monitor our customers’ experience across the shopping journey. The data and dashboards have been easy to use daily in understanding how we’re benchmarking to competitors. We also have valued the team’s responsiveness and willingness to work with us on adaptations for our specific business.”

Tyler England
VP Customer Strategy & Insights
Guide

Use Customer Feedback to Grow Your Business

It’s not enough to just collect customer reviews. Read our free guide to learn how you can maximize customer feedback by making meaningful changes to your ecommerce strategy.