Who we Are

Our Mission

Bizrate Insights employs seasoned experts in Customer Experience and Feedback. Our customers benefit from a diverse team that offers a collaborative and innovative approach to all tasks. Our energy and passion to achieve best in class products and services is evident in the growing number of clients who choose Bizrate Insights for their CX and omnichannel needs.
Our Partners

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Since 2021

We Are Part of the Dotdash Meredith Network

Bizrate Insights has been collecting customer feedback for over 20 years. Since the early dot com internet days, Bizrate Insights (then known as BizRate) has provided feedback that has not only powered business decisions for our clients, but also empowered customers to make knowledge-based purchase decisions.

Since Bizrate’s inception as a graduate school project in 1996, Bizrate has become instrumental as it transformed to become part of Shopzilla.com, then Connexity, Inc., before being acquired by the former Time Inc. (acquired by Meredith Corporation) in 2016.

Executive Team

Headshot of Jack Griffin

Jack Griffin

Chief Executive Officer
Headshot of Sierra McGuire

Sierra McGuire

Headshot of Michael Friedman

Michael Friedman

SVP, Finance & Strategy
Headshot of Lindsay Martinez

Lindsay Martinez

SVP, Client Experience & Marketing
Headshot of Todd Stephan

Todd Stephan

SVP, Engineering
Headshot of Margeaux Burke

Margeaux Burke

Associate General Counsel & VP of Business Affairs

Leadership Team

Headshot of Tim Flavin

Tim Flavin

VP, B2B Marketing
Headshot of Alireza Haji Fathaliyan, Ph.D.

Alireza Haji Fathaliyan, Ph.D.

Head of Data Science
Headshot of Marcus Vinicius Silveira

Marcus Vinicius Silveira

VP, Engineering
Headshot of Denis Lafaille

Denis Lafaille

VP, Product Management
Headshot of Jody Freire

Jody Freire

Executive Director, Customer Experience
Headshot of Andy Gedale

Andy Gedale

Executive Director, Innovation & Growth
Headshot of Harouna Camara

Harouna Camara

Executive Director, Data Product Management
Headshot of Benjamin Anik

Benjamin Anik

Executive Director, User Experience & Design
Headshot of Jennifer La Van

Jennifer La Van

Head of Product Operations
Headshot of Gil Bugarin

Gil Bugarin

Head of Research Panel

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We’re one of the largest sources of online consumer ratings and reviews and our clients stretch across the internet’s top brands.

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